Identity
A current accepted identity document matching the account details.
Four evidence groups
Address
A recent accepted record showing name and residential address.
Payment ownership
A redacted statement or receipt sufficient to link the funding instrument and account holder.
Funds source
Only the specific evidence required for the stated review, sent through the official portal.
Privacy-safe submission flow
- Log in from the verified domain, not an email link.
- Read the exact request and accepted formats.
- Redact unrelated balances, transactions and identifiers where allowed.
- Upload through the account document centre.
- Record submission time and status without storing public copies.
Impersonation stop signals
Stop if support asks for a banking password, one-time code, seed phrase, full card security code or remote-control session. A document request should be traceable inside the authenticated account and to the named operator/privacy terms.
Use the evidence before the action
The live route can change. Recheck identity, terms and account conditions before depositing, installing or uploading documents.
Open the verified account route before uploading documentsQuestions for this exact task
Should I email identity documents to support?
Use the authenticated document channel specified by the verified operator unless its official process clearly states otherwise.
Can I redact a document?
Follow the exact accepted-document rules and redact unrelated information where permitted.
Does completed KYC guarantee immediate payment?
No. It can remove one hold, while limits, bonus rules and payment processing remain separate.